Run your fleet on smarter rails.
Cloud dispatch, booking management, and operational intelligence for private hire and taxi operators — built around the way your team actually works.
No long-term lock-in·Live in 2 weeks·GDPR-compliant by design
Fleets supported
IE & UK
Platform uptime
Rolling 12-mo
Daily bookings
All channels
Drivers on platform
Active accounts
Five modules, working as one.
Each module solves a specific problem private hire operators have asked us about. Together they form a coherent platform you grow into, never out of.
Data Facilitation
Enhancing Your Business with Seamless Solutions
Operational data is generated faster than most operators can act on it: bookings, GPS pings, fare calculations, driver hours, fuel claims, customer feedback. Think Smart's data facilitation service joins those streams into a single, reliable source of truth that every department can rely on, regardless of which booking channel or back-office system produced the original record.
- Integration Across Sources
- Continuous Cleansing
- Audit-Ready Security
Dispatch Solutions
Decisive Allocation Engineered for Live Operations
Idle vehicles cost money and frustrate passengers in equal measure. The Think Smart dispatch platform removes the lag between a booking landing and a car being assigned, pairing each ride with the most appropriate driver based on live position, vehicle capability, and traffic conditions. The aim is straightforward: shorter waits at the kerb and a higher number of completed jobs per shift.
- Proximity-First Allocation
- Operations Control Map
- Multi-Depot Coordination
Call Centre Facilitation
Elevating Customer Interaction
A taxi business is judged on the moment the phone is answered. Think Smart's call centre facilitation gives operators the technology, training, and process scaffolding to make every booking call land cleanly, whether the caller is a regular account customer, a tourist short on patience, or a corporate booker working under time pressure.
- Dispatch-Integrated Console
- Continuous Quality Coaching
- Multilingual Routing
Offshore Call Handling
Global Solutions for Your Business
Many fleets see their busiest hours fall outside the times when in-house staffing is cost-effective: late-night airport runs, early-morning corporate pickups, and weekend club traffic. Think Smart's offshore call handling gives operators a fully staffed overflow capability that engages exactly when local agents would otherwise be paid to wait by an idle phone.
- Round-the-Clock Coverage
- Demand-Matched Capacity
- Unified Reporting
Supply of Telephone Numbers
Connect with Your Customers Effortlessly
A taxi fleet's phone numbers do quiet but constant marketing work. Customers remember the number on the side of the cab, the local code that makes a city feel close to home, and the free-call number that removes the friction of pricing concerns. Think Smart supplies the full range and manages them as a single estate rather than a loose collection of contracts.
- Local, National & Freephone Numbers
- Self-Service Routing
- Carrier-Grade Resilience
Built by people who’ve worked the dispatch desks themselves.
We’re an independent, Dublin-headquartered platform serving private hire and taxi operators across Ireland and the UK. Every feature we ship is shaped by something an operator has actually asked for.
- Operator-led
- Every feature on the roadmap traces back to a request from a working fleet.
- Quiet by design
- Software that fades into a working dispatch desk, not one more thing demanding attention.
- Direct lines
- Phone calls reach the person who can help. No routing menus, no anonymous queues.
- Compliance built-in
- NTA filings, working-time directives, and EU data residency sit at the centre of the platform.
Ready to put your dispatch desk on smarter rails?
Book a tailored walkthrough — we’ll ask about your operation first, no pushy follow-up.